Frequently Asked Questions

Q: What is DownloadGames.us.com?

A:   DownloadGames.us.com is a gaming entertainment site dedicated to bringing you the Web’s best selection of games. It’s completely free—and legal!

Q: What is the GamingWonderland™ toolbar?

A:    The GamingWonderland™ toolbar is an application that gives you access to the wide selection of games, gaming guides, tips & more available on the Internet. GamingWonderland™ also offers a convenient Web search function through MyWay search and Search Assistant.

Q: Why is the GamingWonderland™ toolbar free?

A:   The GamingWonderland™ toolbar application is free because it is supported by advertisers. Similar to other free applications available on the Web, the advertisers pay for the operation costs associated with DownloadGames.us.com—making it free to users like you!

Q: Will the GamingWonderland™ toolbar slow down my computer?

A:   No. The GamingWonderland™ toolbar is installed as an extension of your browser. The GamingWonderland™ toolbar does not use significant amounts of memory or hard drive space, and should not affect the performance of your computer.
In order to install the GamingWonderland™ toolbar, your system must meet the following requirements:

  • 2MB free disk space
  • 256MB of RAM
  • 32bit version of Windows XP and Vista

Q: Is the GamingWonderland™ toolbar safe? Is it spyware or malware?

A:    Yes. The GamingWonderland™ toolbar is 100% safe and secure to download and use. It is not infectious malware or spyware that collects information without your knowledge.

Q: How do I install the GamingWonderland™ toolbar?

A:    Installing GamingWonderland™ is simple! Download the GamingWonderland™ toolbar by clicking on any “Download Now” button—that will initiate the download of the file you will need to install. Once the download is complete, choose to “accept and run” the GamingWonderland™ application. The GamingWonderland™ toolbar will be automatically installed to your browser.

Q: I found a game I like, how do I purchase it?

A:   To purchase it, just click on the “Buy Now” button—this will take you to the digital shopping cart. If you want to buy more games, just go back to Downloadgames.us.com and keep shopping. Otherwise, click “Checkout” to buy your game. You’ll see a form that asks for your billing information. Just fill out the form and you will be playing your new game in minutes.

Q: My download finished and I installed the game. Now where is it?

A:   Most games will install an icon on your hard drive or in your start menu. You can also check in your program file for the game. If you still can’t find it, try checking your Downloads file and reinstalling the game.

Q: My game doesn’t run, runs slowly, or looks strange when I run it. What do I do?

A:   We’re sorry that you are having trouble. Check the system requirements for your game before and make sure they match your computer. They are located below the download button on the game page.

Q: I can’t play the games on Downloadgames.us.com. What should I do?

A:   Downloadgames.us.com.com may require your browser to have certain plugins. All of these plugins are free to download and you can get them here:

Q: I downloaded the plugin, but my game still won’t work. What do I do?

A:   In some instances, using a different internet browser or updating your browser may fix the problem. Make sure you are using the current version of Internet Explorer, Firefox, or Chrome to receive optimal performance.

Q: I’ve downloaded the plugins and updated my browser and the game still won’t play. What else can I do?

A:   In rare cases, the game may be corrupt. Send us a message at contactus@downloadgames.us.com and we will correct the matter as soon as possible.

Q: I’m looking for a certain game, how can I find it on Downloadgames.us.com?

A:   Please use our search function, located at the top right of the home page. If the desired game is not found, please make a request to contactus@DownloadGames.us.com and we’ll work on adding it to the site.

Q: How do I remove the GamingWonderland™ toolbar?

A:    We’re sorry to hear that you were not satisfied with the GamingWonderland™ toolbar. If you have any questions or concerns, we urge you to Contact Us before you remove the GamingWonderland™ toolbar. If you still want to remove the GamingWonderland™ toolbar, please follow these Uninstall Instructions.

Q: What if I need help? Who can I contact at GamingWonderland™?

A:    We’d love to hear from you! We welcome any feedback from our users to make our product better. If you have comments or concerns regarding the DownloadGames.us.com website, please contact us via email at contactus@DownloadGames.us.comor visit our Contact Us page.